In the United States, stores were shut down during quarantine for the months of March to June, stores are open now but a majority of the stores do not have their fitting rooms open which makes the shopping experience difficult. When women go shopping, they want to be able to try on their clothes that they want to purchase. No one wants to go buy a bunch of clothes, try them at home, find out they do not fit and have to return all of them. This way of shopping is unrealistic, a waste of time, and money. 

According to CNBS, “Before the pandemic, a big part of shopping was the hands-on experience: Eating samples at the grocery store. Spending an afternoon in the fitting room. Trying a lipstick at the beauty counter. Swiping a credit card on a long-desired purchase.”

When retail stores got the approval to open, a lot of people headed out to go shopping. People start to grab clothes and run to the fitting rooms like usual but there’s a huge sign that says “ Fitting rooms are close.” Not being able to try on clothes is every woman’s nightmare. 

Brianna Benitez shared, “ I haven’t seen Val in a while and we needed summer clothes. We went to the mall to find shorts, since there were deals. Then we realized the fitting rooms were clothes. I turned around and saw Val putting the shorts over her shorts to try them on. We looked ridiculous but there was no other way.” 

Being able to try on clothes that you want to purchase is essential, because people do not want to buy something that does not fit. If shoppers can not try on their clothes then they are not going to purchase them. 

Financialpost stated, “Shoppers must be allowed to continue to use change rooms and return items, because both are critical for the industry. Without them, consumers would be more hesitant to shop, which would likely result in another dip in sales.”